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Robe di Kappa

No.&#xA0;Exchanges&#xA0;are not possible. If one or more of the products you bought do not fit, are damaged or you would like a different color, you can proceed with a return&#xA0;and then a new purchase. &#xA0;<table id="isPasted" style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: rgb(239, 239, 239);"><img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/info-f93c4036-fdc7-4527-9297-81f3b881b05c.png" style="width: 25px;" class="fr-fic fr-dii"> Exception: if the purchased item is shipped from a store, (see <a class="fr-strong" href="https://help.robedikappa.com/en-US/some-of-the-items-of-my-order-are-shipped-from-stores-what-does-it-mean-233906">Some of the items of my order are shipped from stores, what does it mean?</a>) by providing the receipt, you can change it at any other Robe di Kappa flagship store.&#xA0;</td></tr></tbody></table><hr style="text-align: justify;">See also:&#xA0;<a class="fr-strong" href="https://help.robedikappa.com/en-US/how-can-i-request-a-return-233910">How can I request a return?</a><hr style="text-align: justify;"><p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/contact_us_blu_scuro-036700b0-2081-4988-858f-58c18d31a3c5.png" style="width: 25px;" class="fr-fic fr-dii"> If you need further assistance please check the other questions or <a class="fr-strong" href="https://www.robedikappa.com/it/pages/contact">Contact us</a>

No. Exchanges are not possible. If one or more of the products you bought do not fit, are damaged or you would like a different color, you can proceed with a return and then a new purchase. Exception: if the purchased item is shipped from a store, (s

Can I substitute/exchange one or more items?

Returns and refunds

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Some of the items of my order are shipped from stores, what does it mean?

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Can I substitute/exchange one or more items?Updated 10 months ago