Why is my order delayed?Updated a year ago
Our commitment is to meet the delivery time. However, delays may occur if:
The order was placed during sales and promotions;
The items ordered were not shipped from our main warehouse;
The order was placed on a non-business day;
Unforseen events beyond our control have occurred;
Your shipment is in storage.
See also: When will I receive my order?
See also: What happens if I'm not home when my package is delivered?
If you need further assistance please check the Other questions or Contact us